Source: http://www.wissensmanagement.net/
keyword Narratives knowledge management "narrative" means first of all nothing more than "telling" (Latin narrare tell =). Turn came to tell you in words as well as with (static and dynamic) images, we can speak directly or indirectly convey messages to use for telling the media or direct contact. In any case, you need people to tell stories - technical systems can possibly pass on information. And right here is probably the very characteristic that distinguishes a narrative from the classic knowledge management knowledge management as we know it to date.
The storyteller as hunters and gatherers: Who hear everything in a company and collects naturally occurring stories in it values, attitudes, or a reflection of corporate culture discovered operates Story Telling. Under the heading History Management Peter describes a bulk of Dave Snowden based storytelling process, in which what is said in the company, takes up systematically in specially staged workshops, building blocks for learning stories recycled and can tell the same systematic.
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