Tuesday, April 4, 2006

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magazine concepts (I)

Source: German Post / CP-Watch

The "Volkswagen Magazine": The concept of the quarterly Club magazine is as effective as simple: little text, lots of emotion and good pictures of the range, plus a lot of references to services that make the car travelers life easier. The club magazine is produced in-house. 1999, four years after the club was founded, the company decided in addition to a trade magazine for customer loyalty. The "Volkswagen magazine has since added 116 pages to 100 to the club life to those images and texts from the Volkswagen-dreams", as formulated by Chief Editor Harm Clüver. The themes of bandwidth is great, because the addressees are heterogeneous. Take inexpensive models such as the "Fox", a noble Touareg or a used, the dealer bought the Passat. What unites them is that loyalty to the brand and awareness of quality. Editor Clüver and his team, therefore, the quality awareness of the customer at the center and make it fast to people in a series of portraits of taxi drivers for example, or preparing a report on customers and their daily - often unusual - ways of working, such as by ferry. "Well written, a contribution easily reaches the quality of a star's history," promises Harm Clüver. The editorial mission statement is "direct the daily life and make it exciting." The fact that only two players from the VFL Wolfsburg in the new Golf GTI - One in the gasoline, the other in the diesel - compete in a skill driving against each other, pays for that right one, like the actor from "That's Life" which is about the new Polo GTI its own photo-love story staged.

Sunday, April 2, 2006

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relevance of corporate publishing

Source: http://www.cp-archiv.de

Corporate Publishing is for the care of a brand very well suited. It is an important part as part of an integrated brand communications, including and in particular for internal brand management. This aspect is often neglected. This applies to all industries. have the informational measures to external customer orientation of course an integral role in the communication. Here it is, I feel, always shifts in the mix. Certainly important instruments are all so-called pull-win, so deals on which customers can access on demand. The indicative measures for internal employee orientation will in future become more important. For an external brand loyalty requires an internal brand loyalty. CP plays today in the theoretical consideration as influencing brand size - in contrast to traditional advertising - hardly a role. This is mainly due to the relative importance of corporate publishing the entire communications mix. As long as other communication tools more ausgeprägt sind, ist es verständlich, wenn sich die Wissenschaft primär darauf konzentriert. Grundsätzlich empfehlen sich CP-Maßnahmen allen Unternehmen, deren Leistungen nicht nur aus dem Produkt, sondern auch aus der Fähigkeit zu einer guten Interaktion mit dem Kunden besteht. Das sind vornehmlich Industrie- und Dienstleistungsunternehmen sowie viele Bereiche des Gebrauchsgütermarktes.

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Quelle: www.cp-archiv.de / Kundenmagazine – Your key to a rising market, Verlag Dieter Zimpel



1. Kompatibilität mit der Markenwelt - es hat sich noch nicht überall herumgesprochen: Kundenmagazine erwecken Markenwelten zum Leben. Inhalte müssen deshalb ein ganzes Stück mehr bieten als interessante Themen und schöne Fotos. Jedes Thema, jedes Bild – bis hin zur Anzeige – sie müssen zunächst ihre Kompitabilität mit der Welt der Marke nachweisen, um sie dann auch inszenieren zu können. Ein Beispiel: Die Luxuskarosse, hochglanzpoliert im Werbeprospekt, sie bleibt ein reizvolles, aber steriles Produkt. Erst die qualitativ hochwertige Text-Bild-Strecke über einen Ausflug entlang einer italienischen Küstenstraße mit stimmungsvollen Bildern einer Altstadt im Abendlicht – sie weckt Gefühl, Begehrlichkeit und die Motivation zum Kauf. Immer vorausgesetzt, dass Sprachduktus und Bild vom Leser als markenkonform erlebt werden.



2. Kompetenz By "brand editors: customer magazines take their editorial staff from a high level of creativity. Solid journalistic skills is a prerequisite, but alone is not enough. The editor has an additional, indispensable qualification: He must know what values make up the mark and needs a sure instinct, to implement these values in brand experience and tangible worlds. What types of people fit the brand? As portrayed them? Which value do you convince readers / customers? Brand editors give PR professionals together with brand feeling, without the magazines for advertising postils.

third Commercial media as a benchmark: It is mainly die Wirkungsmechanismen von Fachzeitschriften, Lifestylemagazinen und Boulevardpresse, derer sich auch Kundenmagazine bedienen. Geht es um das Inszenieren von Markenwelten, sind die Kommunikationstechniken der Boulevardmedien wahre Fundgruben. Themen werden gezielt geschaffen. Menschen rücken in den Fokus, die bereit sind, zu reden und sich inszenieren zu lassen. Schnelle Perspektivenwechsel sorgen für immer neue Spannung. Mit vergleichbaren Mechanismen lassen sich auch Markenwelten spannend und lebendig inszenieren. Unabhängig vom Thema. Dass dabei ein Finanzdienstleister sehr viel konservativer auftreten muss, um über sein Kundenmagazin Vertrauen zu wecken, Leistungsbereitschaft zu signalisieren und erlebbar zu gestalten, that goes without saying the brand worlds in business-to-business magazines more specialist magazines targeted accordingly aimed to present itself as a strong partner for concrete solutions. But despite facts dominance they too need the "emotional wink" that portion of Personality and the fascination of the brand, which shows above all is to make the seemingly impossible possible.

4th Synchronization of the communication channels: Its strategic importance in the brand communications corporate publishing can only make full when it is coupled with other communication channels. These include dialogue instruments of direct marketing as well as Internet, Intranet or event. Wer die möglichen Koppeleffekte ignoriert, vergibt Chancen und verschenkt Potenzial. Vor allem das Verzahnen von Kunden- und Mitarbeitermagazin ist ein wichtiger Schritt hin zur konsequenten Markenstrategie: Was das Kundenmagazin nämlich an Markenwert nach draußen kommuniziert, muss zunächst drinnen von den Mitarbeitern verstanden und gelebt werden. Mitarbeitermagazine spielen hier eine zentrale Rolle. Nicht zuletzt sind Mitarbeiter auch Markenbotschafter. Sind Qualität und Servicebereitschaft nicht im Internal Branding des Unternehmens verankert, dann wird sie der Kunde sehr bald als Lippenbekenntnis entlarven.

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Testemonials (II)

Quelle: www.cp-wissen.de



Corporate Publishing mit Personality (s): How sharpen opinion leaders, experts and celebrities, the profile of a customer or employee magazine. What you have to look really Günther Netzer or Sabine Christiansen in a financial magazine for the retail bank? Why is a computer game publisher interviews with cultural historians, sociologists and educators? And why comment at all outside experts to internal business issues?

It's simple: because they know what they're talking about. They are opinion leaders, experts, or at least prominent. Your "use" not only provides new external know-how, which expanded the horizon of the reader, it also increases the value of a journalistic attention Embassy enormous. It makes visible brand values \u200b\u200bthat play normally only lower-level role, and sharpens the profile of a CP-publication. The company behind the publication is as honest, transparent and trustworthy. Their messages are perceived as useful and relevant.

experts never lie / Invisible brand values \u200b\u200bvisible: This was the claim of the makers of EA - The Magazine, a publication of Electronic Arts, the world's leading publisher of electronic entertainment software. Computer games appear at first glance not just the appearance that they were for scientific papers or fashion discourses the right property. In addition: The general (non-playing) public knows little about how important the games are taking as the main medium of the future. Therefore has decided Muehlhauser & moers two years ago, deliberately, not just product announcements and video game reviews, but "All about digital game culture" to address in the magazine. At the same time the magazine and its themes, the brand values and the importance of Electronic Arts to transport as a global player. And finally there was the audience - all of them decision makers from the media, politics and the education sector - which has more solid information instead of colored frippery interest.

The concept of a pure product performance was so quick off the table. Instead, the whole range of digital game culture was surprisingly new, but are also addressed provocative topics such as fashion or violence in computer games were not a taboo, but offered only a forum for experts. For transporting such a political, sociological and cultural issues relevant to the gaming scene unexpectedly, and uncharacteristically, on celebrity testimonials, opinion leaders and experts such as Klaus future Theweleit or Peter Wippermann and gets so intelligent social discourse with substance into the magazine.

awareness EA opened to a forum of opinion leaders to opinion leaders und kann damit neben den Faktoren "Unterhaltung" und "technische Innovation" auch Werte besetzen, die man einem Game-Produzenten nicht automatisch zuschreibt: gesellschaftliche Verantwortung, pädagogisches Feingefühl, anspruchsvolle Hochkultur. Es ist ein Magazin voller Opinion Leader für die Meinungsbildner in den Medien: Journalisten, Soziologen, Pädagogen, Politiker, Werber. So kamen Experten wie Bernd Graff, SZ-Redakteur und Dozent, oder Jürgen Fritz, Professor für Spiel- und Interaktionspädagogik an der Fachhochschule Köln, im EA-Magazin ebenso zu Wort wie Jaqueline Otten, Professorin für Trends und Öffentlichkeit an der Hochschule für Gestaltung und Kunst in Zürich (HGKZ), oder der New York's best-selling author and cultural historian Steven Johnson (Everything Bad Is Good for You ").

The effect: Attention to EA was significantly increased, the subjects were taken even by the classical arts pages, and already had EA with a simple gesture - the use of scene outside experts and opinion leaders - have made huge contributions for his credibility.

credibility is one of the most important factors why a magazine is accepted by the reader why an advertisement works and why a consumer harbors sympathy for a product. Normally readers think in rigid schemes: advertising is a lie, editing is truth. The statement "This is but in the newspaper, this I have yet read "is seen as irrefutable proof of the truth of the read. On the other hand, responding behavior of today's consumer traditional advertising messages over a lot. He has been simply been trying to sell too much, he simply has too many disappointments with products and brand experiences. This sharp dividing line between advertising / PR and editorial is beginning to slowly dissolve. A huge opportunity for companies, as publisher and editor of the media, even with brand-distant subjects and discourses to support their own credibility and new to gain confidence towards the company. And this would be one of the largest Gifts that can make a customer a company: to trust him and his messages. Trust is any basis for any relationship.

core issues differently told: Even the business magazine dwm, a former publication of the Dresdner Bank has made with the use of celebrities and experts good experience. Here indeed was also the subject of money in focus, but primarily it was to give the readers information and approaches that go beyond pure financial interest. Dresdner Bank, which sees itself not only as a financial institution, but also as an analyst and contributor to political than ideas in social and cultural as a sponsor in Responsibility was seen to accompany their customers as in many areas of life.

The magazine utilized the opportunity, previously subordinate brand values \u200b\u200band brand issues more visible and to show that also includes aspects such as age, security and politics, the genuine issues of bank and not only topics related to the specific financial service products. With known, attention-grabbing contemporaries who have had to say quite a bit, which against you, how attentive they perceived social trends and developments: Former Federal Judge and President of the Goethe-Institut Jutta Limbach said wise things about the serenity of age, a TV stock market expert Frank Lehmann became the Security asked actress Iris Berben to their personal life planning. Thus, linking the clever, almost private thoughts of celebrities and opinion leaders automatically with the brand values \u200b\u200band competencies of the Dresdner Bank.

competence is in addition to trust and credibility is another aspect that you can expand the use of celebrities and experts. How important is this competency, also knows the Federal Office for Foreign Trade (BFAI), which has a well established global network informants. These "correspondents" are all experts in their field. The lawyers, economists and social scientists to collect basic data about specific issues on site and prepare it for the headquarters in Germany. This research material is in turn the basis for the journalistic content of the magazine markets, the "service magazine for the foreign trade", which the BFAI publishes mainly for medium-sized, export-oriented companies that want to invest in another country or do so already. The result: quality workmanship and reliable information on high level.

  • Testemonials bring attention: not only professionals and experts to enrich their statements with the contents of a CP-publication. The use of celebrities contribute to improving a customer or employee magazine. Provided one chooses from the cadre of celebrities from the Star, which shows a similar safety profile as the brand or company that seeks to integrate these celebrities in their own communications. It relies most on celebrities, as users of the product that would be plausible and feasible. Both have a vital task: They must remain to be noticed and remembered. And both need to communicate. At best, then a "one-two on the rebound to fork" is formed.

  • Testemonials generate attention. They act as "eye catcher" that break the disinterest of the beholder. Their advertising messages are particularly memorable. You suddenly see as if they were personally relevant. It is also expected of celebrities, an additional entertainment value, which increases the interest yet.

  • Testemonials are an anchor point in a growing flood of information media. They show that, they stand out from the crowd, are already known to have vorzuweisen merits and often present in the media. There are people "who enjoy because of their public office or their professional celebrity-special treatment and therefore are regarded as representing elites of their society." This trend-setting people to the goodness and the quality of products testify and assigning spillover to the brands.

  • Testemonials act as social landmarks of exemplary character. They sell their vision function and act as bellwethers that stimulate the tendency to imitate their followers. So beautiful every celebrity brings as a dowry with his fan base like in the promotional marriage.

experts, opinion leaders, celebrities: famous, successful and experienced people function best as carriers of brand equity and know-how. In addition, one must not forget that the most interesting for a human is still a different person. People like people. The presentation of factual issues based on real people, the "human touch" in journalistic texts should not be underestimated. Dies belegen auch Blickverlaufsuntersuchungen von Zeitschriftenseiten: Der Blick eines Lesers bleibt immer zuerst an einem menschlichen Gesicht hängen - egal, ob prominent oder nicht.